Privacy Policy

Welcome to Pdflash! At Lightner Tok ("Company," "we," "our," or "us"), we prioritize your privacy and are dedicated to safeguarding your personal information. This Privacy Policy ("Policy") is an integral part of our Terms of Service and outlines how we collect, process, and share your personal data ("Personal Data") when you interact with our services ("Product"). This Policy ensures compliance with key global data protection laws, including the General Data Protection Regulation ("GDPR") and the California Consumer Privacy Act ("CCPA"), where applicable. California residents can refer to additional rights outlined in our CCPA Privacy Notice. Unspecified capitalized terms in this Policy will have the meanings assigned to them in our Terms of Service.

1. Key Principles

1. Voluntary Data Provision
   Providing your Personal Data is optional, but certain features of our services may not function properly if you decline to share necessary information.
2. Age Restrictions
   Our services are intended for individuals aged 16 or above, or the legally recognized age of consent in your location. We do not knowingly collect Personal Data from individuals below this threshold.
3. User Rights
   Depending on your location, you may have specific rights concerning your Personal Data, such as access, correction, or deletion. Details are provided in the "Your Data Rights" section below.
4. Commitment to Privacy
   We do not sell, rent, or trade your Personal Data. Data sharing is limited to the scenarios described in this Policy and is done solely to operate and improve our services or to meet legal requirements.
5. Contact Information
   If you have any questions regarding this Policy, you can reach us at [email protected].

2. What Data We Collect

We gather information to deliver and enhance our services effectively. The types of data we collect include:

2.1 Personal Data ▼

This refers to any information that can directly or indirectly identify an individual. Examples include:

• Name, Email Address, Account Credentials, IP Address
• Data you voluntarily provide during interactions with our Product or support services.

2.2 Non-Personal Data ▼

Technical or aggregated information that cannot be traced back to an individual falls under this category. Examples include:

• Device Type, Operating System Data, Browser Details
• General Usage Metrics

2.3 Combined Data ▼

When Personal Data is merged with Non-Personal Data to optimize functionality or ensure security, the resulting data set is treated as Personal Data.

3. How We Use Your Data

We process the data collected for a range of purposes, including:

1. To Provide Services
   Enable access to our Product and core functionalities.
2. Customer Support
   Respond to user inquiries, troubleshoot technical problems, and enhance overall user experiences.
3. Security and Fraud Prevention
   Safeguard against unauthorized access, fraudulent activities, and other security risks.
4. Legal Compliance
   Ensure adherence to applicable legal and regulatory requirements.
5. Product Improvements
   Analyze feedback and usage metrics to optimize our services and tailor them to user needs.

Note: We do not sell user data. Any sharing of data is strictly governed by the conditions outlined in the "Data Sharing" section of this Policy.

4. GDPR Compliance (EEA Residents)

Residents of the European Economic Area (EEA) are entitled to specific protections under GDPR. Our processing of Personal Data falls under the following legal bases:

1. Legitimate Interests
   Data is processed to ensure service reliability, system integrity, and security.
2. Contractual Necessity
   Processing is required to fulfill contractual obligations or respond to user requests.
3. Consent
   For specific, optional actions—such as sending promotional materials—processing occurs based on user consent, which may be revoked at any time.

Role as Data Controller ▼

Pdflash operates as a Data Controller, determining the purposes and means of processing Personal Data. Examples include:

• Technical Data: Gathering anonymized IP addresses, browser configurations, and device types to improve system performance.
• User-Initiated Data: Retaining names and contact details shared during customer support inquiries to resolve issues and improve services.

5. CCPA Compliance (California Residents)

California residents are afforded specific rights under the CCPA regarding their personal information.

Personal Information Categories ▼

Category

Examples

Collected

Identifiers

Name, email address, IP address, account information

Yes

Commercial Information

Purchase history, transaction details

Yes

Biometric Data

Fingerprints, facial recognition data

No

Geolocation Data

Precise location data

No

Internet Activity

Browsing history, usage patterns

No

For more information please visit the CCPA document

Data Disclosure ▼

In the last 12 months, limited categories of Personal Data—primarily Identifiers and Commercial Information—have been shared with trusted service providers for business purposes, such as analytics and operational support. These providers are contractually restricted to using the data exclusively for agreed-upon purposes.

Important: Pdflash does not sell your data, nor has it engaged in data sales over the past year.

6. Data Sharing

We strictly limit the sharing of Personal Data. However, in specific circumstances, data may be shared:

1. For Legal Reasons
   To comply with legal obligations, court orders, or government requests.
2. To Ensure Security
   To address potential threats and investigate cases of unauthorized system use or fraud.
3. Corporate Events
   In the case of mergers, acquisitions, or other business restructuring activities.
4. With Service Providers
   Trusted third-party vendors assist us in delivering functionalities such as hosting, analytics, and customer support.

7. Your Data Rights

Depending on your location, you may have the following rights concerning your Personal Data:

1. Access Your Data
   Obtain details regarding your Personal Data that is being processed, including a copy of the data.
2. Correct Inaccuracies
   Request rectification of missing or incorrect information.
3. Request Data Deletion
   Where feasible or lawful, request the deletion of your data.
4. Opt-Out of Data Usage
   Decline processing for specific activities like marketing.
5. Restrict Processing
   Temporarily halt further data processing in certain scenarios.
6. Data Portability
   Receive your data in a structured, transferable format for use elsewhere.
7. Non-Discrimination
   California residents are guaranteed equal service levels, regardless of any exercise of privacy rights.

For requests, please contact us via [email protected]. Additional verification may be required to ensure the security of your Personal Data.

8. Children's Privacy

Our services are not intended for users under 16 years of age (or the applicable age in your jurisdiction). If it is discovered that data has been inadvertently collected from minors, it will be deleted promptly.

9. Data Security and Retention

We implement comprehensive safeguards to protect your information from unauthorized access and misuse, including encryption, access controls, and routine audits.

• Retention Period: Data is stored only for as long as is necessary to provide services, meet legal requirements, or fulfill legitimate business needs. When no longer needed, data is securely deleted or anonymized.

10. Updates to This Policy

This Policy may be revised periodically to reflect changes in legal requirements, business operations, or technological improvements. Updates will be made available on our platform, and significant changes will be communicated as required by law.

11. Contact Information

If you have any questions, concerns, or feedback regarding this Policy or data practices, please contact us at:

Email: [email protected]

At Pdflash, we are committed to transparency and accountability in safeguarding your privacy.